Arrival and departure
On the day of arrival, the suites are available from approx. 3.00 p.m. onwards. If you arrive later than 18.00 hrs, please let us know. On the day of departure please vacate the suite by 10.00 a.m. at the latest.Single occupancy of the suite
For single occupancy of the suite we charge a surcharge of 70 % of the daily rate.Reservation
A reservation is firmly booked when you have paid a deposit. The deposit can be by postal order, bank transfer or credit card.
We are flexible in our cancellation policy according to the situation. These are valid in case You yourself have tested positive with Covid-19 (presentation of a positive test result required) or in case of border closures. Otherwise, the general hotel and contract conditions apply.
Cancellations made up to 1 month before the start of the holiday no cancellation fee will be charged. For cancellations 29 to 15 days before the start of the holiday we charge 30 % and from 14 to 3 days 70 % of the booked stay. From 2 days before the start of the holiday, in the event of delayed arrival or early departure, 100 % of the booked stay will be charged.Travel cancellation insurance
To ensure that you do not have to pay cancellation fees in case of cancellation, we recommend our travel cancellation insurance. We will be happy to provide you with more information on request or when booking.Details